For each water‑supply type (bottle, tap, tank), Dr. Coffee offers a corresponding solution. Please contact customer service or a sales professional for model and solution details.

Water supplied to coffee makers should have the lowest possible hardness. Dr. Coffee recommends purified water with a TDS value no higher than 80 ppm for our models.

Over time, the pipeline of the machine could be blocked with scale buildup. If you have hard water, remember to descale often. Contact customer service or sales professional for more details.

Our machines work perfectly with utility power, 220V,10A/16A depending on power. Contact customer service or sales professional for more details.

We recommend providing an additional 20 cm of clearance in height, depth and width beyond the machine’s physical dimensions.

The service‑menu password for all Dr. Coffee machines is "1609".

Fill the water tank or connect the water supply, fill the bean hopper, and power on the machine. After power‑up, calibrate the grinder before you begin beverage preparation.

Each cup of coffee requires a relatively fixed amount of coffee grounds. However, the output of grounds per grinding cycle varies depending on the bean type. By calibrating the grinder, the machine dispenses the exact required amount of grounds, ensuring consistent quality for every cup.

Power cable, user manual, water‑supply pipe, wrench, plastic buffers.Accessories may vary by model. Please verify against your packing list to confirm all included accessories.

Re-calibrate your grind if:

1. you change to different beans; or

2. the components are worn over time, in which case the amount of grounds may be inconsistent.

Your new machine’s default beverage settings are derived from popular preferences based on big‑data analysis. You may adjust these settings if you prefer a different coffee taste.

The best milk temperature is between 2 to 6 degrees. it is recommended that you use your coffee machine with a matching mini‑fridge to keep the milk temperature right.