Customer-oriented, considerate and efficient. Dedicated to taking your experience to the next level.
Call Dr. Coffee service hotline (toll‑free): 400‑8977‑711
Dr. Coffee maintains a comprehensive component code tracing system and offers 24/7 hotline support, so that customers can easily consult regarding any technical details, handle malfunctions and source components. Our components and spare parts are tested under rigorous conditions to make sure your machine operates efficiently and reliably. It is recommended that you choose Dr. Coffee branded components or call our hotline for suggestions and support in case of component‑replacement needs.
To offer better service and help customers navigate our products, Dr. Coffee provides regular onsite training for global partners. The training agenda includes corporate tour, operation demonstrations, maintenance and troubleshooting.